Properly
managing an organization's knowledge is crucial because a large part of
it is volatile since it is hosted on individuals. This produces what is
known as Corporate Amnesia, a problem characterized by the regular loss
of knowledge and experience of the organization. Organizational Memory
is a term that has been introduced to describe all the skills and
experience that characterizes the "know-how" of any organization. The
Organizational memory comprises the documentation of the organization,
the objects or artifacts that are stored in the library or online
database of the organization and that can be used by employees familiar
with the specific events and experiences the organization. Both explicit
knowledge (physical evidence) and implicit knowledge (evidence that is
more "cerebral") are important for efficient decision making, to learn
from past experiences and to try to replicate successful situations and
avoid repeating past mistakes. The objective of this project is the
analysis, design and implementation of techniques to obtain a
semi-automatic model of the activities carried out by the employees of
an organization. This model will track the activities taking place at a
particular time and detect employees behavior that deviates from normal
behavior. In this direction we propose the definition, implementation
and evaluation of new methods and techniques that enable intelligent
recommendation to provide active assistance to an employee whose
behavior does not conform to expected behavior. Director: Dr. Marcelo G. Armentano |
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